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Donor-id™: Support
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- Help Desk is available 24 hours per day and 7 days per week
- Each customer is assigned a Customer Support Representative
- Software enhancements are continually reviewed to increase the value to each customer
- Annual User meetings are held for Blood Center customers
- Detailed Call Reports, Error Reports and New Enhancements are documented and tracked until closed to the customer's satisfaction
WE LISTEN TO OUR CUSTOMERS
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